FAQ Frequently Asked Questions
What is Nomadous?
Nomadous is an exclusive design brand from Porto, Portugal. We find inspiration in the world, its cultures, landmarks, the nature and people. In Nomadous you can expect to find unique design pieces that will highlight your luxury interiors.
The name is inspired by the new wave of distinct nomads, people with exclusive taste and who enjoy the best the world has to offer, not settling for a single place. People who enjoy to travel and who seek to bring part of those experiences to their exclusive home.
Why choose Nomadous?
Where are the Headquarters located?
Is my information kept private?
Where can I buy your products?
Nomadous products are available in our showroom in Porto, Portugal and through selected retailers across the world. To receive information about a retailer near you, please email us at [email protected] . In case we do not have at this moment a retailer near you, our team will gladly assist you through the ordering proccess.
Do you have minimum order quantity?
How can I place an order?
How do I know if you received my order?
How does the ordering process work?
How can I track the status of my order?
Can I make changes to my order after it is placed?
What are the payment options?
All payments are processed by bank transfer.
What are the payment conditions?
Can i pay with any currency?
Can the pieces be customized?
Yes, Nomadous strives to offer the perfect solution for your interior projects, so all our pieces can be customized in dimensions and finishes. Please email us your customized request so we can assist you.
Do prices change for custom orders?
What is the production lead time for customized pieces?
What are all the finishes options?
PRODUCTION & LEAD TIME Questions
Where is the production located?
All Nomadous production is located in Porto, Portugal. We work with some of the best portuguese artisans to assure we deliver the best quality in all our pieces.
When do you begin production?
What is the production lead time?
Do you have stock pieces?
Where can I find Nomadous prices?
Please register for an account. After your account is approved, you can loggin and view prices of all pieces and much more exclusive content.
Do prices include VAT?
Do prices include shipping?
Do you offer discounts for professionals?
Do prices include packaging?
Do you ship overseas?
Yes, we ship worldwide.
Can you arrange shipping for my order?
Can I arrange the shipping myself?
Do shipping include insurance?
Can I change the shipping address after my order has been dispatched?
What happens if my pieces arrive damaged?
What shipping options do you offer?